Privacy Policy

Last Updated: July 2026

Catalyst Theatre (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through our website, how we use it, and your choices regarding that information.

Who we are

Our website address is: https://catalysttheatre.com.

Information We Collect

  • Contact and email sign-up information: If you fill out a contact form or subscribe to our email list, we collect the information you provide, such as your name and email address.
  • Ticket purchase information: Ticket sales are processed through a third-party ticketing platform. When you purchase tickets, your payment and order information is collected and processed by that provider, not stored directly on our website. Please refer to that provider’s privacy policy for details on how they handle your information.
  • Automatically collected information: Like most websites, we may use basic analytics tools to understand site traffic (such as pages visited or general location). This information is aggregated and not used to personally identify you.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Our website may use basic cookies to support site functionality and analytics. You can disable cookies through your browser settings, though this may affect some site features.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Third-Party Services

Our ticketing platform and any email marketing service we use operate under their own privacy policies. We encourage you to review those policies directly, as we do not control how those third parties handle your data once it’s submitted to them.

Your Choices

  • You may unsubscribe from email communications at any time using the link provided in those emails.
  • You may contact us directly to request that we delete any information you’ve submitted through our contact form.

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries submitted through our contact form
  • Send updates, show announcements, and newsletters to those who opt in
  • Understand how visitors use our site so we can improve it
  • Facilitate ticket purchases through our third-party ticketing partner

We do not sell or rent your personal information to third parties.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Children’s Privacy

Our website is not directed at children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this privacy policy or how your information is handled, please contact us at info@catalysttheatre.com.

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